There are 3 ways in which we offer technical assistance to conference participants joining online.
First, during the week prior to the conference, we will organize a special Drop-In Session on Thursday, 26th of June 2025, between 16:00-17:00 CEST, to allow participants joining online to test, if they wish, the Webex functionalities before the conference starts. You can join at any time during this time slot, by clicking on this link: https://imiscoe.webex.com/imiscoe/j.php?MTID=mfdefdcb1d75ac2d3855ac3e95e0374bf
Password: C3gGgnTfk53
Second, for each online session, an online assistant will open the virtual room and provide technical guidance before the session starts, whereas for each hybrid session, there will be an on-site assistant ready to help with any technical issues that online participants could face.
Thirdly, throughout the whole duration of the conference, a special Online Support Centre will give assistance to all participants joining via Webex. You can contact this Online Support Centre in different ways, depending also on the technical issue you experience:
Scenario 1 (for log in issues): if you cannot log on to your IMISCOE profile on the conference platform OR if, after logging on, you do not see the details of your session OR you do not see the Webex link for joining the session, please contact: Marco Legemaate at
Scenario 2 (for Webex-related issues): if after having logged in into your IMISCOE profile on the conference platform AND after having found the Webex link to join your session, you experience any technical difficulties in entering the Webex room or in the use of any Webex functionality once you entered the Webex room, you can either:
- Call our Online Support Centre: + 32 4 366 3144
- Speak or chat directly with our Online Support Centre via Webex, at the following links:
Tuesday, July 1st: https://imiscoe.webex.com/imiscoe/j.php?MTID=m23e3070e4f0626e53398be9ec85b3514
Password: iYWJjxnZ734
Wednesday, July 2nd: https://imiscoe.webex.com/imiscoe/j.php?MTID=m5b9ee1750fcf0af1558482954e2f5fbc
Password: PUxwTxkm462
Thursday, July 3rd: https://imiscoe.webex.com/imiscoe/j.php?MTID=m0f203121d47a8f9269982914417e9cfb
Password: JHpEuPmt235
Friday, July 4th: https://imiscoe.webex.com/imiscoe/j.php?MTID=m9503fa30131cf257260254b776967587
Password: VNpHZqwy954
* The Webex and phone lines will be open throughout the conference days between 08:50 and 18:20 Paris time (except for the first conference day on Tuesday 1st of July, when the Online Support Centre will open at 08:15 – Paris time – for the PhD Network activities, whereas in the last conference day on Friday, 4th of July, the Online Support Centre will be open until 14:30 Paris time).